Effective Date: 20 March 2026
- Introduction
Embrace Wellness International Limited (“Embrace Wellness”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or participate in our services.
- Information We Collect
We may collect and process the following types of personal information:
2.1. Identity Information
- Name
- Date of birth
- Gender
2.2. Contact Information
- Email address
- Phone number
- Postal address
2.3. Health Information
- Relevant medical history
- Allergies
- Other health-related details necessary for providing our wellness services
2.4. Usage Information
- Details about how you use our website and services, including IP address, browser type, and access times.
- How We Use Your Information
We may use your information for the following purposes:
- To provide and maintain our services: We use your information to deliver the services you have requested and to manage your account.
- To notify you about changes: We may send you updates and notifications regarding our services.
- To improve our services: We may analyse your information to enhance our offerings and user experience.
- To provide customer support: We use your information to assist you with inquiries or issues related to our services.
- To monitor usage: We monitor how our services are used to improve functionality and accessibility.
- Disclosure of Your Information
We may share your personal information in the following situations:
- With service providers: We may employ third-party companies and individuals to facilitate our services (“Service Providers”), such as payment processing, data analysis, or marketing. These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
- Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Deletion: You have the right to request that we delete your personal information, under certain conditions.
- Objection: You have the right to object to our processing of your personal information, under certain conditions.
To exercise any of these rights, please contact us using the contact information below.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.
- Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: +44 (0) 7708 386128
